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Customer Feedback for WaveReview

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Knowledge Base

  1. Amazon →

    1. Does WaveReview comply with Amazon's Terms & Conditions?
    2. How do I set up my Amazon Account?
    3. Amazon: How do I send emails with Attachments?
    4. How do I stop sending emails?
    5. Why would open rates be high, but conversion rates low?

  2. General →

    1. Standard Email Configuration & Groups
    2. How do I change when I want my emails to go out?
    3. What are Groups and what is their function?
    4. How do I enable SMS messaging?
    5. How do I stop sending emails to customers that have already left reviews?

  3. Hotel →

    1. When are emails sent to guests?

  4. How To Videos →

    1. Responding to customer comments
    2. Customizing your email templates
    3. Understanding group and email timeline logic
    4. Bulk adding customers
    5. Enabling and utilizing SMS

  5. Mindbody →

    1. How do I setup/activate my Mindbody account?

  6. Videos En Español →

    1. Como Funciona Español
    2. Leer y responder a comentarios
    3. Base de datos y perfiles de clientes
    4. Agregar clientes a la base de datos
    5. Insertar una imagen o logotipo en las plantillas de correo

  7. All articles →

    1. What is your Privacy Policy?
    2. How do I setup/activate my Mindbody account?
    3. When are emails sent to guests?
    4. To post a review does my customer need an account with the site?
    5. Standard Email Configuration & Groups
    46 articles →

Feedback and Knowledge Base

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