Knowledge Base ← Customer Feedback for WaveReview Amazon → Does WaveReview comply with Amazon's Terms & Conditions? How do I set up my Amazon Account? Amazon: How do I send emails with Attachments? How do I stop sending emails? Why would open rates be high, but conversion rates low? 11 articles → General → Standard Email Configuration & Groups How do I change when I want my emails to go out? What are Groups and what is their function? How do I enable SMS messaging? How do I stop sending emails to customers that have already left reviews? 13 articles → Hotel → When are emails sent to guests? How To Videos → Responding to customer comments Customizing your email templates Understanding group and email timeline logic Bulk adding customers Enabling and utilizing SMS 8 articles → Mindbody → How do I setup/activate my Mindbody account? Videos En Español → Como Funciona Español Leer y responder a comentarios Base de datos y perfiles de clientes Agregar clientes a la base de datos Insertar una imagen o logotipo en las plantillas de correo 10 articles → All articles → What is your Privacy Policy? How do I setup/activate my Mindbody account? When are emails sent to guests? To post a review does my customer need an account with the site? Standard Email Configuration & Groups 46 articles →